It seems to me that Ancestry.com is a bullshit company. I signed up and gave them my name and my parents name. When I told them I didn't know my grandparents' names they said they couldn't go any further. Great. That isn't what was suggested on their endless commercials in which they boast they are experts at researching your family tree.  Apparently that's only if you know who your ancestors were and when and where they were born. And if you do, I don't see why you need Ancestry.com.