"Your call is important 
to us, please continue to hold."
That's the message that my Medica Healthcare Plan kept repeating today for twenty minutes until I gave up trying to reach them. There are few things in life more annoying that waiting on line having to listen to some god-awful music, interrupted every  few minutes by an assurance that your waiting is not in vain, when it is. I have found most health care plans start out generous and become ripoffs in not time at all. At the beginning, Medica charged a $15 co-pay for my medication. Now, only a year later it's $60, and that's also $60 for the generic. I'd like to know why. But that's unlikely since they seem to have a network of never-answered phones.