People and companies do so many things that mystify me. Here's one that I was exposed to today that has been annoying me for months. Barnes and Noble in Coral Gables has a very nice store with a great cafe and an excellent CD/Video department. The latter is where I have my problem. Some device in that department—like our own home fire detectors—must have a battery. When this battery wears out, the device emits a beep every half a minute or so until the battery is replaced. Nothing unusual about that. What is unusual is that the store has not replaced the battery and the beep has been emitted every few seconds for several months now. Each time I got to the store, I expect it to be repaired, but all I get is beep, beep, beep, beep. I asked the clerks why it hasn't been fixed. Like most salespeople today, they seem to have a fear or engaging in a conversation or answering a question incorrectly so they just give me the helpless expression or the "I don't know" line. You would think being exposed to this repetitive beep would drive them crazy. But that must not be so, because the beep goes on.
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