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There's no question about it. Comcast is the most incompetent company in America. I have spent hours and hours dealing with them this past week with very little satisfaction. Yesterday my Comcast phone service went out—the latest Comcast failure—jusr when I'm expecting important phone calls. I spent an hour on the phone with Comcast today. Naturally they asked me my phone number, name, address, and the last four digits of my Social Security number about eight times. The cheerful incompetent (thank you, Dave Barry) assured me she had made the necessary repairs and bid me a fond goodbye. But two minutes later, I realized I didn't have any phone service. I could go through hell all over again, or give up and use only my cell.Hmmm