Tuesday, September 30, 2014
How much do I hate dealing with Comcast?
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My home phone from Comcast has not worked for three weeks. I have made endless calls to Comcast and they have proven incredibly ineffective. Each person they transfer you to (whether in Arizona or China) asks the same annoying questions. Often they hang up on you, whether accidentally or on purpose.And they cannot solve the problem. I don't have the energy or patience to call again. So here I sit with only my cell phone working, and knowing that at the end of the month Comcast will bill me for a land phone as if I had one.
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About Me
- The Cranky Copywriter
- I am a retired copywriter. For 40 years I wrote for major agencies and developed some campaigns you would know. Like most writers, I love to give my opinion, and since I am so familiar with advertising this is the area I chose to comment on. Actually I'm not that cranky. I am as fond of as many things as I detest. But since most people only hear what one doesn't like, I might as well go with cranky.For my other blog idleideasfactory I am putting out there things I have written and ideas for books, screenplays, stage plays, and even products that I will not have time in life to follow through on. If anyone can profit from them, be my guest.
Hi there,
ReplyDeleteI'm very sorry for your trouble with your land line phone. I work for Comcast and am extending my assistance because your experience with us is unacceptable. Please email me at work at Catherine_Hart@cable.comcast.com with your account information and I can help solve your issue.
Thanks for posting and bringing this to our attention.
Kind Regards,
Cassie