Tuesday, February 1, 2011
The trouble with Peggy.
I love Peggy. I think most of the people I know love Peggy. After all, how often have we all called the customer service department of an American company only to find outselves dealing with an ingratiating telemarketer with a heavy Russian or Indian accent who is improbably named Wayne or Kevin? But the trouble with Peggy is that she makes you forget how deceptive these commercials really are. While Discover may, indeed, have better rewards than other credit plans (and may not) it is a ridiculous stretch of credulity to suggest that any competing company would turn 25,000 points into less than $10. I happen to have my rewards through Citicorp—a bank I dislike—and they are relatively generous with their points. So, we love you Peggy, but we can't ignore that you're just a charming shill for Discover. After all, Peg, exaggerating ain't exactly telling the truth, ya?
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