Thursday, June 24, 2021

UNREACHABLE.


Consumer Cellular used to be a reasonably priced, dependable phone service that was easy to reach and had knowledgeable reps. No more. I recently bought a flip phone that is a nightmare of unwanted services. It rings about 50 times a day for no reason I can figure out since they are not call-ins. Plus it sends out screaming Amber Alerts for kidnappings 250 miles away. I have contacted CC and nobody there can stop this loud repetitive annoyance or unnecessary alarms.  Lately I have called trying again and their phones are always busy and no matter how long I wait nobody answers. Consumer Cellular promotes themselves as am excellent, clear service for elderly people. Well, I am 78, and have never been so annoyed by any provider other than Comcast.

"Your expected wait time is fifteen hours."

1 comment:

  1. I'm sorry no one knew you at Applebee's! But, SO thrilled to see you posted this today! We've been watching the sad news about Miami Beach and have been worried about you two! We love you both! Bonnie and Gary Reed

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