IT'S LIKE ACID ON THE TONGUE.

There's a lot to hate about Comcast/Infinity. But the thing I hate the most is their unwillingness to ever admit they're wrong. They always hope you'll think the outage or problem is your fault. Right now there is no e-mail. But they have an extensive ad for their programs instead, They could just as easily use that space to tell their users, "Sorry E-Mail is not available now. We are working on it." But, of course, they don't. Always leave them guessing. That's their motto. When will e-mail be back?Who knows? But no matter how long it takes, you can be absolutely sure they they will never give you a credit for any lack of service. Which is why, yet again, Comcast is the most hated company in America.