Sunday, April 18, 2021

THE PHONE FROM HELL


If you're a senior Luddite like me, considering a simple phone like Consumer Cellular, forget it. You might as well go with a smart phone since Consumer Cellular has become so complex that it's maddening. I bought a new Consumer Cellular phone today. It looks like my old one, but it's far more complicated and I have just spent an hour trying to type in the first address, for which I was unsuccessful.  They say you can call them for guidance at 611. Just try it. They may not answer at all, or tell you they are so busy, expect a long wait. Consumer Cellular like every other technology company today keeps "improving" their products. In this case "improving" means complicating, adding more steps, requiring more additions, using more clever made-up words, and making it impossible for persons, like me, who are not technologically savvy to use any of their products with ease. They assume, stupidly, that everyone is great with electronics, just as they assume that every person in America has a computer. They're not and they don't.  I am going back for another round with my new Consumer Cellular phone. But I think it's more likely it will go back to Target, or get smashed against the nearest brick wall.

2 comments:

  1. So, what ending did your phone have? I sincerely hope you didn’t smash it into a brick wall, although that would be pretty funny to see. Haha 😂 I’m hoping you brought the little guy for a trip back to target. Which I’m thinking you probably did do.

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  2. Wrong, Anita. I finally figured out how to program the damn thing an kept it, but stilll think everything is too
    complicated today.

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