Uncle.

This commercial says to me that Citibank customers are complete defeatists. It seems to me that Andy still could have rescued that omelet, but at the first sign of trouble he just caves and surrenders to scrambled eggs. I'm not a cook, so I may be wrong. But since nobody, save one, seems to have an idea of how to write to me with compliments (yeah, right) or complaints, I don't have to worry about being contradicted.